Privacy Policy

1. Introduction

LocSho Partner App ("LocSho Partner", "the App", "we", "us", or "our") helps shop owners and merchant partners onboard their businesses, manage catalogs, receive orders, configure delivery settings, and track business performance.

2. Developer Details

3. Information We Collect

Depending on how the partner app is used, we may collect:

• Merchant account details, such as owner name, shop name, mobile number, email, address, and business category.
• Shop setup data, such as products, prices, stock status, delivery zones, delivery fees, packaging fees, shop timing, and catalog content.
• Voice, text, or image-based inputs used for AI-assisted catalog or onboarding tools.
• Payment and settlement details, such as bank account data, QR code references, transaction references, payout history, and billing information.
• Operational data, such as order status, fulfillment actions, returns, cancellations, support records, and performance analytics.
• Device and technical data, such as device identifiers, IP address, app logs, crash reports, and access timestamps.

4. How We Use Information

We may use partner data to:

• Register and authenticate partner accounts.
• Verify merchant identity and onboarding eligibility.
• Enable catalog creation, including manual and AI-assisted listing workflows.
• Configure store operations such as pricing, packaging charges, delivery areas, and payment options.
• Route, manage, and track customer orders.
• Support settlements, payouts, billing, and operational reporting.
• Prevent fraud, duplicate onboarding, misuse, and security incidents.
• Comply with tax, legal, platform, and regulatory obligations.

5. Data Sharing

We may share partner data with:

• Customers, to the extent needed for storefront display and order fulfillment.
• Delivery partners to complete order logistics.
• Payment processors, banking partners, and settlement providers.
• Identity verification, cloud hosting, communication, analytics, and support vendors.
• Regulators, law enforcement, or other authorities where legally required.

6. Permissions and Sensitive Data

The app may request access to:

• Camera or file access, to upload business documents, licenses, and catalog images.
• Location, to map shop location and delivery zones.
• Microphone, if voice-based product entry or AI-assisted onboarding is available.
• Notifications, to alert partners about orders, support actions, and account status.

Where necessary, these permissions should be supported by clear in-app disclosures and consent flows.

7. Data Retention

We retain partner data for as long as needed to operate the merchant relationship, comply with tax and legal obligations, resolve disputes, prevent fraud, and maintain necessary transaction and business records.

8. Data Security

We use reasonable safeguards such as role-based access, encrypted transmission where appropriate, audit logging, and controlled access to sensitive business and KYC records. Absolute security cannot be guaranteed.

9. Partner Rights

Subject to applicable law and platform requirements, partners may be able to:

• Access and update business profile details.
• Request correction of inaccurate information.
• Request account closure, subject to legal and transaction record retention requirements.
• Contact support for privacy-related requests.

10. Third-Party Services

The app may use third-party services for payments, analytics, cloud infrastructure, messaging, maps, AI features, and customer support. Those providers may process data under their own terms and policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with the revised effective date.

12. Contact Us